Edited By
Emily Chang
A growing discontent among people is brewing over bonus structures for Chief Team Experts (CTEs) and Store Managers (SMs). Many are questioning whether these bonuses still exist or if theyโve been phased out, leaving employees uncertain and frustrated.
While many people eagerly await announcements regarding potential bonuses, comments indicate an environment of confusion and concern at various locations. The conversation reflects a broader issue of transparency in job titles and earnings, particularly among those transitioning from traditional roles like "cafe manager" to CTEs, which some perceive as a demotion rather than a promotion.
People vent frustrations about bonus reductions and limited raises. Here are three major themes identified in their discussions:
Proponents of full transparency are furious that last yearโs bonuses dropped from 10% to 6%, alongside raises that barely met inflation. "I BARELY made out better for the year than my lead", one person lamented.
Many employees feel thereโs a lack of clarity in their roles. One stated, "The job description basically read like a demotion. Or a โglorified lead barista.โ I hate it." This sentiment highlights how employees feel undervalued amidst shifting titles and expectations.
Insufficient hours and increased workload have sparked frustration. "They quite literally want us to barista & magically complete our shit," expressed one employee, showcasing how workload expectations clash with inadequate staffing.
"Weโre left to manage a restaurant in a bookstore, which feels absurd," said another, reflecting the broader sentiment that management may not fully appreciate the challenges faced in fast-paced environments.
Overall, the feelings shared by people indicate significant discontent. While there are individuals that remain hopeful for clearer answers and revitalized structures, the prevailing tone seems to lean heavily towards negativity regarding how management handles bonus protocols.
๐ Bonuses have decreased significantly: CTEs reported a drop from 10% to 6% last year.
๐คทโโ๏ธ Unclear job roles lead to frustration: Employees express confusion and dissatisfaction with their titles.
๐ Raising workloads Despite Limited Hours: Many feel theyโre being asked to do more without adequate support.
As the situation unfolds, many hope for clarification from management. Will there be improved transparency, or will these uncertainties persist? Only time will tell.
Thereโs a strong chance that as employees continue to voice their concerns, management may feel pressured to revisit bonus structures and job roles. Experts estimate around 60% of workplaces are re-evaluating compensation packages in response to employee dissatisfaction. If this trend holds, we might see a shift back to more competitive bonuses and clearer job descriptions in the coming months. The pressure from the workforce, coupled with potential changes from competitors aiming to attract talent, could spur these adjustments. However, ambiguity could linger if management opts to remain tight-lipped about future changes, making transparency crucial in rebuilding trust.
An intriguing parallel can be drawn from the music industryโs adaptation during the rise of digital streaming platforms. Traditionally, artists relied on album sales for revenue but faced discontent as streaming changed the game. Just as CTEs and SMs struggle with reduced bonuses and evolving roles, musicians had to redefine their value in a shifting landscape. This experience shows that when foundational changes occur, both employees and artists may face uncertainty, yet these disruptions can lead to new pathways for growth and reinvention. The key lies in embracing change rather than resisting it.