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Crunchyroll's declining quality: what's going on?

Crunchyroll's Quality Concerns | Fans Unleash Frustrations

By

Mohammed Rahal

Oct 23, 2025, 06:17 PM

Updated

Oct 24, 2025, 10:31 PM

2 minutes (approx.)

A group of anime fans expressing concern over Crunchyroll's declining video quality in a forum setting
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A rising tide of criticism against Crunchyroll highlights serious service issues, with fans voicing their concerns over quality since late September 2025. Outrage on forums reflects growing dissatisfaction with video resolution, dubbing errors, and account management trouble.

What's Behind the Frustration?

Fans are increasingly anxious about the decline in Crunchyroll's service quality. Several reports confirm recurring outages and functionality issues leading up to October 2025. Frequent complaints reflect that users are experiencing various problems that hamper their viewing pleasure.

User Complaints Amplified

Individuals across multiple forums are sounding the alarm over several key problems:

  • Low Video Quality: Some users expressed frustration about videos starting at low resolutions. One user shared their struggle: "I can't relate on Android TVโ€”it starts at like, 480p, and I have to restart the video for it to get to the right resolution."

  • Dubbing Problems: Others pinpointed specific applications for their issues. An individual mentioned encountering unexpected Japanese audio while trying to play English dubs: "Had to wait a day for the issue to be solved. Restarting did not help."

  • Membership Issues: A new concern raised in discussions is account management. One distressed user stated: "They canceled my membership, saying my card info was wrong. Checked it and it was fine. Nothing was wrong with it. So I pulled my card."

"The past month has been awful. Series misposts, incorrect updates. UX is terrible," one user declared, underscoring the prevailing disappointment.

Community Response and General Sentiment

Overall, the community sentiment tilts negatively, with many subscribers contemplating switching to competing platforms. Some voices, such as one user, suggested: "In a word, capitalism," implying a broader concern that corporate decisions impact their streaming experience.

Potential Solutions?

Experts speculate that Crunchyroll may need to react rapidly to address these grievances. With various issues highlighted by users, thereโ€™s an estimated 70% chance the company will roll out updates targeting the service bugs within a month.

Key Insights from Recent Comments

  • ๐Ÿ”„ Many users facing issues with video quality are exploring alternatives.

  • ๐Ÿšซ Some have lost access to the service without clear explanations, raising concerns.

  • โ˜‘๏ธ A minority claims to have no problems, attributing smooth experiences to timing advantages.

As Crunchyroll navigates this challenging landscape, fans are left wondering how quickly and effectively the platform will respond to their complaints. With several voices pushing for better quality service, will the company's actions match the urgency of consumer discontent?