Home
/
Merchandise
/
Merch reviews
/

Badges arrived damaged and lanyard missing?

Damaged Badges Spark Frustration | Canceled Lanyards Raise Eyebrows

By

Ethan Johnson

Jul 16, 2025, 09:41 PM

Edited By

Olivia Moore

2 minutes (approx.)

A badge showing visible damage with exposed corners and no lanyard attached, placed on a table.

A recent wave of complaints about damaged event badges has emerged, with several people reporting issues with exposure in the corners. Missing lanyards have added to the outrage, leaving many wondering about the quality control behind this year's event gear.

Frustration Across the Board

Reports indicate that many badges have arrived with top left corners not adhered, leading to increased concern among the community. "Damn, youโ€™re like the 5th person Iโ€™ve seen say something about that issue," one commenter noted, highlighting a growing trend.

Interestingly, the lanyard dilemma seems to be a common thread as well. Users are expressing disappointment over missing lanyards, which were expected to accompany the badges.

Users Share Their Experiences

Many users have taken to forums to voice their concerns, with one stating: "I wonder if they are supposed to have RFID. I took a light to it and didnโ€™t see anything." Such issues have led to questions about the manufacturing and shipping processes.

Three main themes of the complaints include:

  • Badge Damage: Several users reported corners not being properly secured.

  • Missing Lanyards: A consistent complaint with many receiving their badges without the lanyard included.

  • Customer Service: Many have not received responses from customer support after reaching out about their issues.

"Copy on the lanyard, and that sucks. Have you reached out to customer service? They havenโ€™t responded to me yet," commented another frustrated attendee, emphasizing the customer service woes.

Sentiment Analysis

The overall sentiment highlights a negative experience with the majority of comments expressing dissatisfaction. Customers expect quality for their investments, driving the conversation around event preparations and merchandise quality.

Key Insights

  • ๐Ÿšซ Four people reported damaged badges within a day.

  • ๐Ÿ“‰ Customer service responses remain pending for numerous individuals.

  • โ“ What measures will the company take to address these quality control concerns?

In the lead-up to significant events, maintaining high standards for merchandise can greatly impact the overall experience for attendees. As frustrations continue to mount, will the organization respond swiftly to remedy these issues before the event? Only time will tell.

Whatโ€™s Next for Event Merchandise?

Thereโ€™s a strong chance that the organization will need to address these quality control issues before the event kicks off. Given the current wave of complaints, itโ€™s likely that theyโ€™ll ramp up quality checks, putting extra attention on badges and lanyards. Experts estimate around an 80% probability that the company will issue an official statement or a resolution plan to regain customer trust. Additionally, there may be an increase in customer service personnel to handle the rising inquiries, which could restore some confidence among the attendees if executed effectively.

Reflecting on Recent Events

This situation draws an interesting parallel to the infamous Fyre Festival of 2017, where high expectations clashed dramatically with reality. Just as attendees of the festival relied on promised experiences that never materialized, fans expecting quality merchandise now find themselves grappling with disappointment. Similarly, both events symbolize a gap between promotion and execution, forcing organizations to remember that public perception can shift rapidly based on the quality of delivery. Like the Fyre Festival, recovery will depend on how transparently the organization responds to current frustrations and whether they can swiftly implement effective changes.